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LSB Damns SRA Over SSB Law Collapse — Regulator Ignored Five Years of Red Flags
An independent review by Carson McDowell (commissioned by the Legal Services Board) found the SRA failed to act on over 100 reports between 2019 and 2024 about SSB Law’s conduct. The regulator miscategorised complaints as “service” issues and permitted transfer of thousands of client files to JMR Solicitors despite internal warnings — JMR also subsequently collapsed. The LSB initiated unprecedented enforcement action against the SRA itself, which formally apologised and accepted all recommendations.
