Blog
The Post Office’s decision to sign a £2.4 million crisis PR contract while continuing to fight legal claims from Horizon scandal victims raises serious questions about priorities. (Sky News) At a time when many former sub-postmasters are still waiting for full compensation, public funds are apparently being directed toward reputation management rather than resolving victims’ claims quickly and fairly. This matters because the Horizon scandal is not a conventional corporate dispute. It is one of the worst miscarriages of justice in modern British history. Hundreds of people were prosecuted, financially ruined and publicly disgraced because of failures the Post Office now accepts should never have happened. Against that backdrop, spending millions on PR advisers looks profoundly tone deaf.
Read More →Blog
A collective claim over alleged price-fixing in the salmon industry is being framed as a win for consumers. But as reported by The Observer, the case could generate substantial legal fees for claimant lawyers and litigation funders, raising familiar questions about who really benefits from these actions. At its core, the claim alleges that major producers coordinated prices, inflating costs across the supply chain. If proven, that is clearly serious. The bigger issue, however, lies in how these cases are structured and monetised. UK class actions have expanded quickly in recent years, particularly through the Competition Appeal Tribunal, and this growth has been accompanied by a well-funded ecosystem of claimant firms and third-party funders. The financial model is straightforward - large pooled claims create leverage, legal costs can escalate rapidly, and defendants face strong incentives to settle early. In many cases, the returns for lawyers and funders are significant regardless of how much ultimately reaches the consumers involved.
Read More →Blog
The motor finance compensation scheme was supposed to deliver fair redress to consumers. Instead, it is rapidly becoming a feeding frenzy for claims management companies and opportunistic law firms. According to reporting from Motor Trader, one individual was allegedly targeted by as many as 21 separate claims management firms chasing a share of potential compensation. That should shock anyone who cares about consumer protection or the credibility of the compensation process. The Financial Conduct Authority has already made clear that consumers do not need a claims management company to access compensation. The regulator’s scheme was deliberately designed to be free and straightforward for consumers to use directly.
Read More →Blog
Once again, the UK is on the brink of a claims boom — and regulators are stepping in before it spirals. The Financial Conduct Authority (FCA) has launched a review into aggressive claims management firms, following concerns about misleading adverts, excessive fees, and consumers being signed up without proper consent. The move follows reporting by The Guardian highlighting a surge in questionable practices tied to new compensation schemes. A Familiar Pattern With a major motor finance redress scheme looming, claims firms are moving fast. Some are charging up to a third of compensation, while pushing high-volume, often duplicate claims that risk slowing the system down.
Read More →Blog
Guidance from the Advertising Standards Authority (ASA) highlights a growing problem — mass compensation claims are being marketed like products instead of handled as legal services. The ASA points to familiar issues—unclear fees, inflated payout claims, and contracts people may not fully understand before they sign them. These are not small mistakes; these issues suggest a system focused on getting people to sign up, rather than helping them make informed decisions. Recent action backs this up. The regulator has ruled against accident claims adverts that misled people about costs, suggested services were risk-free, and even discouraged contacting insurers. In some cases, people were targeted soon after an accident—when they were least able to weigh up their options.
Read More →Blog
The recent intervention by the SRA to shut down three law firms in a single week is not just an isolated regulatory case—it’s a warning sign. Interventions are serious, last-resort measures designed to protect clients when a firm poses significant risks. The question is not why the SRA acted, but why these problems were allowed to escalate to that point. Each closure represents more than a compliance failure. It disrupts lives. Clients can lose access to funds, face delays in critical cases, or see legal matters unravel at the worst possible time. These are not minor inconveniences—they are consequences of a system that too often reacts after harm has already been done.
Read More →
Independent information platform on class action risks, litigation funding structures, and claimant awareness.