FCA Opens Enforcement Investigation into ‘The Claims Protection Agency’ Over Motor Finance Claims
The FCA opened an enforcement investigation into The Claims Protection Agency (TCPA), which operated under brands including “My Claim Group” and “Martin’s Tips” for motor finance commission claims. TCPA was subject to voluntary requirements halting all new client onboarding and advertising. Its judicial review challenge against the FCA was dismissed by the High Court in October 2025. Sources FCA opens investigation into claims management company
FCA and SRA Issue Joint Warning Over Motor Finance Commission Claims
The FCA and SRA issued a joint warning to firms and law firms representing motor finance commission claims. Since January 2024, the FCA had removed or amended over 740 misleading advertisements and required nine law firms to provide information about their exit fees. The regulators flagged concerns about misleading marketing, lack of fee transparency, and firms pressuring consumers into binding agreements. Sources FCA and SRA warning on motor finance commission claims Regulators join forces to tackle poor claims management practices
SRA Launches Mandatory Compliance Declarations for 700+ High-Volume Claims Firms
The SRA has introduced mandatory compliance declarations for over 700 law firms handling high-volume consumer claims. This follows a thematic review of 129 firms managing more than 2.4 million claims, which found widespread failures: only 11 of 25 visited firms could demonstrate sharing required client care information, only 12 had shared costs information, and there were systemic failures in client identification and sanctions screening. At least 95 investigations into 76 firms are now open. Sources SRA acts on concerns about law firm practices on high-volume claims Law Gazette: High-volume claims outfits must declare they understand the rules
